Here at GastroGroup & Endocenter, we're dedicated to improving your digestive health with personalized treatments based on your GI needs. Throughout our 30 years of service to the community, we've received several testimonials from our patients. If you're looking for a knowledgeable GI team to help diagnose and treat your gastrointestinal issues, we invite you to browse through our collection of feedback. This feedback can help you learn about the results you may achieve when you request an appointment with us.
"Nurse Shelley conducted my telehealth visit. She was friendly, courteous, and professional. The telehealth visit was brief and covered all my needs. The best part is I didn’t have to leave home. Thank you, Nurse Shelly. I appreciate you!"
"The staff is efficient however it is not always okay to have automated choices. I needed to make an appt to get med refill and I couldn’t ever talk to anyone. The system was not allowing me to make my own. I think a choice should be to leave a VM for a person to call back when it’s an urgent need."
"Professional and friendly staff. Dr. Brousse listened and made me feel very comfortable about my health concerns. He"knows his stuff", and I will continue to see him as my gastroenterologist."
"Professional, caring, thorough, and time sensitive. Was given a detailed plan of treatment, listened to with care and consideration, and all questions and concerns were addressed."
"New patient here and I was very pleased at how the staff was so nice, from the front desk to the nurses at the Endo Center. . NP Segura and Dr Jenkins was good at explaining the procedure to me. I would recommend the Gastro Group to my family and friends."
"The nurses and Shelly are just wonderful. They are friendly and helpful. Dr Rabito and Dr Jenkins were kind and informative about both procedures I had done."
"Very clean office and professional staff. I was very pleased with the time the NP Shelly took with me. She listened to me and worked with me to treat my issues properly. I usually see Dr. Ranney, but his staff is all around great"
"(Translated by Google) The group of employees is very professional and the treatment is excellent! (Original) El grupo de empleados muy profesional y el trato excelente!!"
"I have always received great service at the Gastro Group as far back as early 2000s. They are a professional group by nature and show concern and care for their patients."
"I am very pleased with my physicians as well as the staff here. They are all professional and courteous. Also, I am happy with the care given for my specific medical needs."
"The staff is very professional and friendly and that always very attentive to your needs I would not trade Dr robita for anything in the world I think he is one of the best GIS I've ever met I always recommend people to him my procedure went well and I will see you again in 3 years thank you to everyone that took care of me today ❤️❤️❤️"
"They are by far the best at bedside manners and putting their patients first. I felt as if I was the only one there and the nurse and staff made sure I was well taken care of before leaving the facility."
"The receptionist was very helpful in answering my questions about updating my digital information. Likewise NP Segura was extremely thorough reviewing my medical history and ensuring that all my questions were answered."
"My husband is having some gastric issues and the nurse practitioner listened so graciously to us that I know we will find the root cause! I am a doctor's wife and I know when I am in GOOD HANDS. Shelly you get my vote !"
"My wife &I were very pleased with our visit, Shelly is very good at explaining our circumstance and communicating everything. She is a blessing to the Gastrogroup. We would rather see her than even the Dr ( with the really white teeth😅). Very satisfied👌 😇"
"They were very caring. The PA explained everything in great detail. She took time to answer all my questions. Her treatment was what was needed. Everything is fine now."
"They were All nice and caring the moment Tony and I walked into the building. The Dr or NP was amazing.I liked her as soon as She started talking to us, They all took great care for my sick Tony. His health is going down so much. He has lost a lot of weight. But he never gives up. Thank You all for taking good care of my sweet husband."
"NP Maillho was very knowledgeable & made me feel very comfortable. I was referred to another provider/facility & got an appointment within 24 hours. My problem was handled & am now in the healing process. Her nurse Stacey is just as amazing as she is as well as the other office staff at the front desk. Thank you!"
"After using another group for several years with no results, I finally feel like someone listened to me and actually did something proactive. I am feeling better already!!"
"Dr. Rabito, N.P. Shelley and the rest of this group are amazing! They always have time for my questions and I’m never rushed through an appointment. I love these guys!!"
"Veronica went out of her way to help me. She understood my frustration when I didn’t receive a call back from recording and helped resolve the situation!"
"I must say, they treat you as if you are the only patient..very personable, professional, and understanding..we need more health care providers like Gastro Group/ Cov..THANKS so much!!"
"Pleased with staff. Like Shelly and nurses. Great response to phone calls and portal messages. Not happy with long wait to get an appointment. Appointment was several weeks after initial call."
"The ppl at the Gastro group are very caring and compassionate about their patients. Ms. Sequra made sure to refer me to the right specialist for the issue I was having. I highly recommend this Gastro group."
"My Doctor was very friendly and listened to what was happening to me. She was very easy to understand while explaining on what could be passable going on. Was not forceful on ordering lots of test and ordered just was was needed and could go in when I was ready."
"Shelly was extremely approachable, patient, and professional during my office visit. She is a great asset to Dr. Jenkins and his colleagues. I highly recommend this GI practice."
"Dr Shelly was really helpful and professional. She listen to my concerns and answered all my questions. I would give her 5 stars. But the staff was not helpful when I called to ask them to send my prescription to CVS bc the prescription was sent to GI Alliance. My insurance did not cover it from GI Alliance bc they are out of network. CVS still has not received my prescription."
"I love the care that I receive at GastroGroup Covington Dr. Ranney is quiet but well qualified. Dr. Ranney and his group have cared for during 2 hospital stays for Acute Pancreatitis. Shelley Maihlo is wonderful and I see her for most appointments. My inly desire is to see them join Epic so that they can communicate and share information freely amongst my other many care providers at Ochsner Clinic and St. Tammany Health systems."
"My husband is having some gastric issues and the nurse practitioner listened so graciously to us that I know we will find the root cause! I am a doctor's wife and I know when I am in GOOD HANDS. Shelly you get my vote !"
"I had a great experience at the gastro group and endo center! All of the staff was super knowledgeable and friendly. I was nervous about my upper endoscopy, but everything went very smoothly and I felt very comfortable in the environment and with all of the staff. Would 100% recommend to anyone!"
"Dr. Jenkins took his time listening to my symptoms. He was professional and compassionate. The office staff were also kind and helpful. Everyone I encountered at this office seemed genuinely happy to be there."
"Dr Jenkins is a very good Dr, a real straight forward get to the point person, who will give you all the info and support needed to get your health in line. I would recommend him to anyone thinking of seeking out a Dr of his expertise. Helped save my life when I very much needed someone with his knowledge and determination"
"Dr. Robin to is very knowledgeable. He listens to what you tell him. In an effort to help you understand, he draws pictures and uses diagrams. He is willing to give the time that you need with him and does not seem rushed."
"The nurses and Shelly are just wonderful. Theater are friendly and helpful. Dr Rabito and Dr Jenkins are kind and informative about both procedures I had done."
"Dr. Ranney took the time to explain and answer any and all questions that I had about my family history, the prep, and the procedure that was going to follow. From the doctor’s visit to the actual procedure itself, everyone that I came in contact with at the Gastro Group was informative, professional, super sweet, humorous, and compassionate. Thank you to Dr. Ranney and his staff: Megan, Rebecca, Sharon and Chad (and another sweet nurse whose name eludes me) for making this would-be embarrassing experience so easy. Highly recommend! 10/10"
"The front desk staff is very polite. I have been coming here for years and I have never had a problem with them. Always smiling and friendly and eager to help w/ipads."
"I have not been to a Gastro Dr in quite a while. Dr jenkins was recommended to me. I appreciate my ability to talk to him. Not rushed. Just had some tests waiting for results and the big discussion. We will see."
"Last time I went there for tests there was a long waiting time even though I had an early morning appointment and was fasting. However when I finally got into the the procedure room everyone was professional and courteous."
"Dr. Ranney and the entire staff COULDN'T have been any NICER/MORE ATTENTIVE!!! Sabrina the scheduler is AMAZING!!! Jennifer, Dr. Ranney's medical assistant is AWESOME!!!"
"I just completed the colonoscopy procedure with Dr. Jenkins and staff. I found this to be a well-run, friendly and proficient group. I was first in line, so I can't comment on wait time because as soon as I got there they went through my paperwork, processed me in, got me set up with the gown and did all of the hookups and rolled me in to the procedure room. As soon as I came out from under anesthesia, Dr. Jenkins gave me the results. Of course they also went over the results with my wife later on. I had contact with the receptionist, 3 nurses, the anesthethesist, and Dr. - Thumbs up to all hands on deck."
"I am being treated by Dr. Ranney and I am quite pleased by his interpersonal and professional skills. The entire staff has been efficient and courteous."
"The test has never been bad the preparation has been terrible. Well it is not terrible any more. I had to drink 2-8 oz cups of a powder mixed with water and fluids the day before. You can have Popsicles, any type of pop, water, coffee. Was very well care for before, during and after treatment. The office called the next day to check on me. I would recommender this great group of doctors with my health care needs."