Patient Reviews
Patient Feedback
Here at GastroGroup & Endocenter, we're dedicated to improving your digestive health with personalized treatments based on your GI needs. Throughout our 30 years of service to the community, we've received several testimonials from our patients. If you're looking for a knowledgeable GI team to help diagnose and treat your gastrointestinal issues, we invite you to browse through our collection of feedback. This feedback can help you learn about the results you may achieve when you request an appointment with us.
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- Abdominal Pain (1)
- Bloating (1)
- Blood in the Stool (2)
- Bowel Incontinence (1)
- Constipation (1)
- Difficulty Swallowing (1)
- Heartburn (2)
- Indigestion (3)
- Unexplained Weight Gain/Loss (2)
- Vomiting (1)
- Yellowing of the Skin/Eyes (1)
- Acid Reflux (4)
- Anal Fissure (2)
- Biliary Obstruction (2)
- Celiac Disease (1)
- Colitis (1)
- Colon Cancer (2)
- Colorectal Polyps (2)
- Crohn's Disease (1)
- Cyclic Vomiting Syndrome (CVS) (2)
- Diverticulitis (1)
- Diverticulosis (1)
- Dysphagia (1)
- Esophagitis (1)
- Fatty Liver Disease (1)
- Fistula (1)
- Food Intolerance (3)
- Gallbladder Disease (2)
- Gastritis (1)
- GERD (2)
- Helicobacter Pylori (1)
- Hemorrhoids (2)
- Hepatitis (4)
- Hiatal Hernia (2)
- Ileitis (2)
- Impacted Bowel (1)
- Inflammatory Bowel Disease (2)
- Irritable Bowel Syndrome (3)
- Jaundice (1)
- Lactose Intolerance (1)
- Liver Cirrhosis (2)
- Non-alcoholic Steatohepatitis (2)
- Pancreatitis (3)
- Peptic Ulcers (1)
- Primary Biliary Cholangitis (2)
- Primary Sclerosing Cholangitis (2)
- Ulcerative Colitis (2)
- Anemia/Iron Deficiency (4)
- Gallstones (4)
- Gastroparesis (2)
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Reviews for Covington, LA
"My visit was very helpful in helping me find possible solutions to a medical issue I’ve had for a few years"
"The nurses and Shelly are just wonderful. They are friendly and helpful. Dr Rabito and Dr Jenkins were kind and informative about both procedures I had done."
"I absolutely love the GastroGroup! The providers at top notch and very attentive to your needs. Every experience is better than the next."
"Timely. All my questions answered. I forgot to bring up pain medication for my diverticulosis that I suffer from intermittinly."
"Very satisfied with care. Problem solved. Also noted cardiac issue that needed attention which needed attention."
"Love the staff and especially like Shelly the nurse practitioner. She's very easy to talk to"
"Great service and personal care. Would highly recommend this office for your gastric needs."
"I was easily able to have an appointment with Shelley, Dr. Jenkins’ NP. I was totally satisfied with the appointment."
"Easy check-in. Consultation with NP Shelly."
"Very clean office and professional staff. I was very pleased with the time the NP Shelly took with me. She listened to me and worked with me to treat my issues properly. I usually see Dr. Ranney, but his staff is all around great"
"The group of employees is very professional and the treatment is excellent!"
"(Translated by Google) The group of employees is very professional and the treatment is excellent! (Original) El grupo de empleados muy profesional y el trato excelente!!"
"Knowledgeable caring, little wait time."
"Nothing but the best care from this group of professionals."
"The nurses, Doctor and staff were friendly, knowledgeable and very efficient. Highly recommend this facility."
"I have always received great service at the Gastro Group as far back as early 2000s. They are a professional group by nature and show concern and care for their patients."
"This is a very knowledgeable staff and friendly, easy to talk to. Great bunch of people!!!"
"Dr. Rabito and Ms. Maillho are excellent. Listen to you and you don't feel rushed. If you looking for a Gastroenterology group, then look no further"
"No problem"
"They are by far the best at bedside manners and putting their patients first. I felt as if I was the only one there and the nurse and staff made sure I was well taken care of before leaving the facility."
"Staff is amazing, Dr. Ranney is amazing, gentle, courteous, has bedside manner."
"I am very pleased with my physicians as well as the staff here. They are all professional and courteous. Also, I am happy with the care given for my specific medical needs."
"Shelley was very nice and explained everything so I understood it easily."
"The staff is very professional and friendly and that always very attentive to your needs I would not trade Dr robita for anything in the world I think he is one of the best GIS I've ever met I always recommend people to him my procedure went well and I will see you again in 3 years thank you to everyone that took care of me today ❤️❤️❤️"
"Always a pleasant experience."
"Always have a great experience. Everyone is wonderful and easy to deal with."
"Everything was good"
"O All contacts were kind pleasant and professional willing to answer questions and gave detailed information regarding the tests"
"Great explanation of my particular issue so I could understand. Dr was brief and to the point. Waiting lobby comfortable and wait time was short."
"Very thorough, competent and caring staff and Dr. Rabito."
"The receptionist was very helpful in answering my questions about updating my digital information. Likewise NP Segura was extremely thorough reviewing my medical history and ensuring that all my questions were answered."
"Shelly the nurse practitioner was excellent Gerald"
"Prompt, courteous, compassionate."
"Staff was very friendly and helpful. Nurse Practitioner is very helpful."
"My wife &I were very pleased with our visit, Shelly is very good at explaining our circumstance and communicating everything. She is a blessing to the Gastrogroup. We would rather see her than even the Dr ( with the really white teeth😅). Very satisfied👌 😇"
"Very professional and knowledgeable staff."
"Your caring attention to my GI problem was much appreciated and you cured me of my miserable problem. Thanks."
"They were very caring. The PA explained everything in great detail. She took time to answer all my questions. Her treatment was what was needed. Everything is fine now."
"They were All nice and caring the moment Tony and I walked into the building. The Dr or NP was amazing.I liked her as soon as She started talking to us, They all took great care for my sick Tony. His health is going down so much. He has lost a lot of weight. But he never gives up. Thank You all for taking good care of my sweet husband."
"So far, everything has been quick. From making the appointment to reaching them about my concerns, it was all smooth sailing."
"Great! Thorough process with educational information without invoking provoking unnecessary fear."
"Relaxed but through, they’ve done this before!"
"Experience and thorough."
"Excellent every visit staff is awesome"
"Very nice and concerning."
"NP Maillho was very knowledgeable & made me feel very comfortable. I was referred to another provider/facility & got an appointment within 24 hours. My problem was handled & am now in the healing process. Her nurse Stacey is just as amazing as she is as well as the other office staff at the front desk. Thank you!"
"Professional"
"Was treated with good care."
"Prompt, efficient, and couterous."
"Caroline was extremely professional and very knowledgeable about my situation and expectations. Overall I was very impressed with The Visit with her"
"Overall a good experience on the visit, and was in and out in a timely manner."
"Obviously, the GG has a great culture. Everyone was in a very good mood and upbeat. I needed that, considering why I was there."
"The ladies in check in are very helpful and polite."
"Questions answered thoroughly and professionally so I could understand my concerns"
"It was easy to get an appointment with the nurse practitioner, and I was seen at my appointment time."
"Staff are courteous and professional. Arrived on time for appointment, filled out the required paperwork and was called back within minutes"
"After using another group for several years with no results, I finally feel like someone listened to me and actually did something proactive. I am feeling better already!!"
"Dr. Rabito, N.P. Shelley and the rest of this group are amazing! They always have time for my questions and I’m never rushed through an appointment. I love these guys!!"
"The doctor and staff in the surgery center were very professional, pleasant and caring. They made you feel comfortable."
"Kind, courteous and informative."
"Dr Brousse was wonderful with my 82 year old dad. Very thorough and professional but also easy to talk to and he listened to us. I highly recommend!"
"Very good experience"
"A great group of Doctors, very professional."
"I must say, they treat you as if you are the only patient..very personable, professional, and understanding..we need more health care providers like Gastro Group/ Cov..THANKS so much!!"
"Great experience with Shelly, very knowledgeable."
"Very efficient for many years."
"Caroline was professional, knowledgeable and extremely personable to a first time patient."
"Veronica went out of her way to help me. She understood my frustration when I didn’t receive a call back from recording and helped resolve the situation!"
"Pleased with staff. Like Shelly and nurses. Great response to phone calls and portal messages. Not happy with long wait to get an appointment. Appointment was several weeks after initial call."
"Very quick check in process, courteous staff and very knowledgeable physicians."
"Great place. Friendly people."
"Very attentive to my concerns and suggested recommendation"
"Shelly was extremely approachable, patient, and professional during my office visit. She is a great asset to Dr. Jenkins and his colleagues. I highly recommend this GI practice."
"The ppl at the Gastro group are very caring and compassionate about their patients. Ms. Sequra made sure to refer me to the right specialist for the issue I was having. I highly recommend this Gastro group."
"My Doctor was very friendly and listened to what was happening to me. She was very easy to understand while explaining on what could be passable going on. Was not forceful on ordering lots of test and ordered just was was needed and could go in when I was ready."
"Efficient and caring."
"Nurse practitioner (Shelley) made me very comfortable, listened to me and addressed my concerns."
"Dr Shelly was really helpful and professional. She listen to my concerns and answered all my questions. I would give her 5 stars. But the staff was not helpful when I called to ask them to send my prescription to CVS bc the prescription was sent to GI Alliance. My insurance did not cover it from GI Alliance bc they are out of network. CVS still has not received my prescription."
"I love the care that I receive at GastroGroup Covington Dr. Ranney is quiet but well qualified. Dr. Ranney and his group have cared for during 2 hospital stays for Acute Pancreatitis. Shelley Maihlo is wonderful and I see her for most appointments. My inly desire is to see them join Epic so that they can communicate and share information freely amongst my other many care providers at Ochsner Clinic and St. Tammany Health systems."
"THE BEST PLACE EVER!!!!!!!"
"No wait time. Everything was explained to me plainly. Was given a phone to call someone personally if I had further questions."
"My husband is having some gastric issues and the nurse practitioner listened so graciously to us that I know we will find the root cause! I am a doctor's wife and I know when I am in GOOD HANDS. Shelly you get my vote !"
"Wonderful Doctor & Staff. Everything is convenient. I wouldn’t think of going anywhere else. 👍"
"I had a great experience at the gastro group and endo center! All of the staff was super knowledgeable and friendly. I was nervous about my upper endoscopy, but everything went very smoothly and I felt very comfortable in the environment and with all of the staff. Would 100% recommend to anyone!"
"Very well satisfied with the care and concern."
"Dr. Jenkins took his time listening to my symptoms. He was professional and compassionate. The office staff were also kind and helpful. Everyone I encountered at this office seemed genuinely happy to be there."
"Excellent staff and great wonderful Dr Ranney!"
"Dr Jenkins is a very good Dr, a real straight forward get to the point person, who will give you all the info and support needed to get your health in line. I would recommend him to anyone thinking of seeking out a Dr of his expertise. Helped save my life when I very much needed someone with his knowledge and determination"
"Dr. Robin to is very knowledgeable. He listens to what you tell him. In an effort to help you understand, he draws pictures and uses diagrams. He is willing to give the time that you need with him and does not seem rushed."
"Awesome Doctor and staff. Felt comfortable throughout my office visit and procedure. Highly recommend!"
"The nurses and Shelly are just wonderful. Theater are friendly and helpful. Dr Rabito and Dr Jenkins are kind and informative about both procedures I had done."
"Dr. Ranney took the time to explain and answer any and all questions that I had about my family history, the prep, and the procedure that was going to follow. From the doctor’s visit to the actual procedure itself, everyone that I came in contact with at the Gastro Group was informative, professional, super sweet, humorous, and compassionate. Thank you to Dr. Ranney and his staff: Megan, Rebecca, Sharon and Chad (and another sweet nurse whose name eludes me) for making this would-be embarrassing experience so easy. Highly recommend! 10/10"
"The front desk staff is very polite. I have been coming here for years and I have never had a problem with them. Always smiling and friendly and eager to help w/ipads."
"Very attentive. Listened to what I had to say. Showed legitimate concern. Didn’t make me feel uncomfortable in any way."
"I have not been to a Gastro Dr in quite a while. Dr jenkins was recommended to me. I appreciate my ability to talk to him. Not rushed. Just had some tests waiting for results and the big discussion. We will see."
"Last time I went there for tests there was a long waiting time even though I had an early morning appointment and was fasting. However when I finally got into the the procedure room everyone was professional and courteous."
"I just completed the colonoscopy procedure with Dr. Jenkins and staff. I found this to be a well-run, friendly and proficient group. I was first in line, so I can't comment on wait time because as soon as I got there they went through my paperwork, processed me in, got me set up with the gown and did all of the hookups and rolled me in to the procedure room. As soon as I came out from under anesthesia, Dr. Jenkins gave me the results. Of course they also went over the results with my wife later on. I had contact with the receptionist, 3 nurses, the anesthethesist, and Dr. - Thumbs up to all hands on deck."
"Excellent physicians and staff!"
"Always have taken pretty good care of me. Nice staff. Clean."
"I am being treated by Dr. Ranney and I am quite pleased by his interpersonal and professional skills. The entire staff has been efficient and courteous."
"The test has never been bad the preparation has been terrible. Well it is not terrible any more. I had to drink 2-8 oz cups of a powder mixed with water and fluids the day before. You can have Popsicles, any type of pop, water, coffee. Was very well care for before, during and after treatment. The office called the next day to check on me. I would recommender this great group of doctors with my health care needs."
